Patients will be greeted by our receptionist who will check them in for their appointments. After our patient’s appointment, they are directed to our schedulers who follow up on future appointments and treatments and handle any requests pertaining to their respective appointment as well as keeping updated patient demographic and insurance. They also educate patients regarding prep work for their procedure(s). They handle all incoming patients’ phone calls and directing to the appropriate departments. Our schedulers strongly abide by HIPAA regulations and maintain strict confidentiality at all times.